Client Case Studies


City of Norfolk achieves spend management excellence with Sysoft Spend Analytics System


Generative AI powered Spend Analytics System from Sysoft is helping the City of Norfolk in optimizing procurement cost, manage diversity, avoid duplicate payments, monitor spend compliance, and gain procurement insights. Spend Analysis is the process of collecting, cleansing, classifying, and analyzing expenditure data from all sources within the organization (i.e. purchasing card, eProcurement systems, ERP system etc.). This valuable information can be used to make strategic decisions by first providing answers to such questions as: what was bought; when was it bought; where was it purchased; how many suppliers were used and how much was spent with each; how much was paid for the item. Strategic purchasing and supplier relationship management (SRM) initiatives can be managed with an intelligent spend analytics system. Smart eProcurement guided by insights from aggregate spend data, benchmarks, trends, dashboards, and Pareto analysis can provide an incredible result for procurement processes and well as optimized SRM. Learn more about the incredible results the City of Norfolk has achieved in the last few years with the help of Sysoft Spend Analytics system. Email: info@sysoft.com or reserve a demo time.



Verizon/ Telcordia: Sysoft eBusiness and eProcurement SaaS knowledgebase provides business insights to Telcordia/Verizon


eProcurement, Spend Analytics, Contract Management driven by Generative and Explainable AI provides business insights for strategists and business leaders at Verizon/Telcordia. The SaaS products from Sysoft helped the research and development wing of the giant communication firm to achieve performance excellence in business operations, application of analytics, and strategic AI deployment, optimization, and compliance.



City of Tampa achieves eProcurement excellence with Sysoft eProcurement SaaS Portal – getall.com.


Generative AI powered eProcurement Software as a Service Portal getall.com is helping the City of Tampa in optimizing procurement cost, manage diversity, and best value sourcing with Bids and RFPs. Thousands of suppliers across the country utilize the portal to avail Government bidding opportunities at no cost to suppliers. AI driven intuitive reports, dashboards, intelligent workflows help the solicitation process, evaluation, awards, and post award contract management. A single interconnected repository supports hierarchy, document management, and more. The city of Tampa uses Sysoft Getall eProcurement SaaS for all its solicitation management, evaluation, and award. The system supports amendments, Q&A process, plan holders’ interface, and more. Vendor registration and support portal help suppliers seamlessly navigate and perform online submissions. Evaluators can easily score with the help of AI powered smart interfaces. AI powered auto-tabulation of Bids and evaluation of RFPs enable the City to award contracts maintaining transparency, and audit trail. To learn more email: info@sysoft.com or reserve a demo time.



BMW America: Sysoft Web Application Framework (SWAF) and SaaS Portals use Generative AI to bring insights into manufacturing processes and parts compatibility.


BMW America used Sysoft Web Application Framework (SWAF) and SaaS Portals powered by generative AI to identify and process reengineer manufacturing subprocesses. Provisioning and parts compatibility linked to eProcurement, Contract Administration, demand forecasting, nonlinear convex optimization of resource, demand, and intelligent Spend Analytics can provide incredible efficiency, cost savings, and process flexibilities. Sysoft Web Application Framework and its generative AI modules won the Silicon Valley's Best Innovation Award.



York County Government, SC


Sysoft's Generative AI Powered NextGen eProcurement and Contract Management Software as a Service enables York County Government in South Carolina achieve excellence in supplier diversity outreach, best value procurement, and contract management. The County uses Sysoft’s Access Getall SaaS portals to manage supplier online submissions, solicitation creation and management, amendments, RFP evaluation, auto-bid tabulation, awards, contract administration and more. A central repository helps in maintaining audit trail, transparency, and supplier diversity participation goals. Spend insights and generative AI powered procurement insights help in achieving optimal eProcurement, and supplier relationship management. County uses the contract administration module to monitor post-award contract life cycle phase. This involves the contract management functions known as “contract administration” and “contract closeout.” The contract administration functions are resource intensive and vary greatly depending on the complexity of the contract. It includes monitoring risk, assessing its impact on contract performance, and ensuring compliance with contractual terms and conditions during contract performance up to contract closeout or termination. It involves ensuring quality, managing changes and subcontract compliance.



American Express


Sysoft SaaS experts helped American Express to identify Privacy Data Elements in thousands of files transferred daily to third parties. Generative AI was used along with additional privacy tools using SaaS infrastructure and servers. Format Preserving Encryption was implemented. SaaS infrastructure based Intelligent Data Processors were used to scan the files using the development, testing, and production environments. SaaS performance tuning and Regex pattern patching helped in reaching preliminary goals.



Saint Paul Public School System (SPPS), MN


SPPS has been using Sysoft SaaS portals for the last five years. It is Minnesota's second-largest school district, educating approximately 33,000 students across 68 schools in Minnesota. SPPS uses generative AI powered Sysoft SaaS eProcurement, Contract Management, Supplier Performance Monitoring, and Spend Analytics system. The getall.com portal provides supplier registration and online submissions. Bids are auto tabulated, and RFP evaluated maintaining transparency and audit trail. Contracts are developed automatically using Generative AI and intelligently monitored for contract performance. Contracts and amendments are routed via approval workflows for compliance and performance. The eProcurement portal hosts hundreds of Bids and RFPs. Thousands of suppliers use getall.com portal to submit responses to Bids and RFPs.



Johnson & Johnson (J&J)


SPPS has been using Sysoft SaaS portals for the last five years. It is Minnesota's second-largest school district, educating approximately 33,000 students across 68 schools in Minnesota. SPPS uses generative AI powered Sysoft SaaS eProcurement, Contract Management, Supplier Performance Monitoring, and Spend Analytics system. The getall.com portal provides supplier registration and online submissions. Bids are auto tabulated, and RFP evaluated maintaining transparency and audit trail. Contracts are developed automatically using Generative AI and intelligently monitored for contract performance. Contracts and amendments are routed via approval workflows for compliance and performance. The eProcurement portal hosts hundreds of Bids and RFPs. Thousands of suppliers use getall.com portal to submit responses to Bids and RFPs.



Rochester Public School System (MN)


Rochester Public Schools is a high performing public school district located in the middle of South-Eastern Minnesota and spans 218 square miles. There are 27 schools in the district: 17 Elementary Schools, 4 Middle Schools, 3 High Schools, and 1 Alternative Learning Center. There are over 18,100 students in the district. RPS uses Sysoft Generative AI based eProcurement SaaS Portal getall.com for Solicitation management, evaluations, and award. Bids are auto tabulated with the help of Gen AI and RFPs are evaluated maintaining transparency and audit trail. Thousands of suppliers use the SaaS portal for submitting responses to Bids and RFPs. They participate in Q&A process, amendments, plan holder list, multi-iterative evaluations, and awards processes.



Blue Cross Blue Shield


Sysoft SaaS Portal and Database experts in collaboration with IBM helped Blue Cross Blue Shield in developing Generative AI driven business insight applications using Graph Database and advanced machine learning algorithms. Global, Neighbor, and Community anomaly detection algorithms were used to identify hidden insights. Isolation Forest, Direct Neighbor Outlier Detection Algorithm, and Community Neighbor Algorithm helped in implementing Generative AI in subgraphs for business insight visualization.



Florida State College at Jacksonville


Sysoft SaaS Portal and Database experts in collaboration with IBM helped Blue Cross Blue Shield in developing Generative AI driven business insight applications using Graph Database and advanced machine learning algorithms. Global, Neighbor, and Community anomaly detection algorithms were used to identify hidden insights. Isolation Forest, Direct Neighbor Outlier Detection Algorithm, and Community Neighbor Algorithm helped in implementing Generative AI in subgraphs for business insight visualization.



Hillsborough Community College at Tampa, FL


Hillsborough Community College in Tampa, Florida, has five campuses located throughout the county. The College employed more than 2200 faculty and staff. The enrollment exceeds more than 42000 students with an annual budget of 1.3 billion dollars. HCC has been using Sysoft eProcurement and Contract Management SaaS portals since 2004. Generative AI has helped the College to conduct public Bid meetings manifesting RFP evaluation results since 2005. The college used online proposal evaluation using SaaS portals of Sysoft as early as 2004. The eProcurement, Contract Management, Spend Analytics, and Supplier Performance monitoring systems are integrated with a single repository.